Privacy Policy

This privacy policy applies to the entire site  (hereinafter referred to as the Site).

What information we collect and how we use it.

We may need the following types of data:

  • When placing an order on the Site, the user indicates the last name, first name, e-mail address, contact phone number, and agrees to the use of the specified information, its processing and storage Tikevio. We use this information to fulfill our obligations to you.
  • It is not considered a violation of the obligation to disclose the specified information about the user in accordance with the reasonable and applicable requirements of the law. The User agrees to the transfer of his data to the Site for the purpose of fulfilling the concluded contracts and the obligations accepted by the Site in accordance with them for the sale and delivery of services to the User, as well as for advertising purposes. The User's consent is expressed by specifying the information in the appropriate columns when ordering the service. The Site is not responsible for the information provided by the User on the Site in a publicly available form.
  • Visit information – when accessing our site through a browser, application or using any other software, our servers automatically record and transmit certain information for the purpose of fulfilling concluded contracts. Server logs may contain the following information: IP address, browser type and language, date and time of request, and one or more cookies that can identify your browser or account.
  • User messages - when you send us messages (by email or other means), we may store these messages to process requests, answer questions and further improve our customer support service. When sending or receiving an SMS, we can collect and store the following information: phone number, name of the communication operator, content of the message, date and time of transmission. Your email address and contact phone number may be used to contact you regarding our work.
  • Software developed by third parties that can be used on the Site collects and processes information in accordance with their own privacy policy. Other sites – this privacy policy applies only to the Site We do not control the sites that use information from our site or that are linked from our site. These sites may place their own cookies on your computer, collect data or request personal information from you.

Newsletters and informational messages:

In addition, the information set by ​​ may be used for the following purposes:

  • Supply, support, security and improvement of our Site;
  • Development of new services;
  • Protecting the rights and property of Tikevio and our users.

Before using information for a purpose other than that stated when it was collected, we will ask for your permission for such use.

Providing access to information.

We do not disclose personal information of users to companies, organizations and individuals unrelated to the activityTikevio, except when:

  • The user has granted Tikevio the right to full use of his personal data. We may provide information about you to companies, organizations or individuals not associated with Tikevio for the purpose of fulfilling the concluded contracts and the sales and delivery obligations accepted by the Site in accordance with them.
  • For processing by third parties We may provide personal data for processing to our subsidiaries and affiliated companies, as well as other trusted organizations and individuals, in accordance with our instructions, privacy policy and other security requirements.
  • As required by law, Tikevio complies with the requirements of the Law of Ukraine "On the Protection of Personal Data" and provides access to the information specified by users on the Site, stores, uses, discloses the specified information only in cases provided by law. In particular: at the request of government authorities, as part of a legal process or investigation, for the purpose of preventing fraud, violation of the law, as well as for the purpose of security and protection of the rights of the Company.

Tikevio is not responsible for the accuracy of the information specified by the Data User on the Site and their compliance with personal identification documents.

Information protection.

We take all necessary measures to protect Tikevio and our users from unauthorized access, modification, disclosure or destruction of the data stored by us. These measures include, in particular:

  • use of SSL encryption in the operation of our services;
  • continuous review and improvement of data collection, storage and processing processes and security measures, including measures to ensure physical security;

Compliance with requirements.

  • Tikevio adheres to the privacy principles adopted in Ukraine regarding notification, choice, transfer, security, data integrity and access to them.
  • We regularly review compliance with this privacy policy.
  • After receiving an official complaint in writing, we consider it our duty to contact the user regarding his claims and resolve the issue or eliminate the problem as soon as possible.

Change to this privacy policy.

Our privacy policy may change from time to time. However, we do not intend and will not limit users' rights without their express consent. All privacy policy updates are displayed on this page.